Once you have finished adding items to your Shopping Cart, simply click the “Proceed to Payment” button on the Shopping Cart page and we will guide you through the check out process.
You will receive an email acknowledgement containing the order reference number and details of your purchase. Your order will be only dispatched upon receipt of payment. Please make certain that the email address you provided is correct.
Please contact us at firstname.lastname@example.org with quote order reference number quoted. Our customer service is available from Mon to Fri, 9 - 6pm (Hong Kong time). We will endeavor to reply to your query within 2 working days.
There is no minimum order requirement, but every product has a Minimum Order Quantity (MOQ) to fulfill, depends on types of product.
Every product has a MOQ (carton quantity), and you are required to order in full carton. Unit Price and price per carton shown underneath the product name.
You are recommended to ship with your courier account. Sidep.com can provide delivery service and delivery charge will be shown in “Checkout” page. All import duty, tax or any other fee incurred locally is bear by customers.
Bank Transfer, Visa & Mastercard (coming soon) are accepted. Simply click bank transfer option in “Checkout” page, bank details will be sent to your registered email. Please login your account and click "My order" to upload the bank slip when ready
Orders placed before 5pm (Hong Kong time), goods will be shipped within 5 working days depends on stock availability. Any orders placed on Saturday or Sunday will be shipped the following week (5 working days).
All the pricing is in USD ($).
You can login your account for the order status. If you have further queries, please contact us at email@example.com